We are increasingly hearing about “Big Data” and its
importance in understanding our customers. Do you find you are amassing quantities
of “Big Data” and still not finding the
pot of gold at the end of the rainbow, i.e. knowledge about your
customers.
What is key is the insight into your data, you need people
to be able to sift out the relevant nuggets of information that you can use to
enhance your offering. Yes, the more data
you have means the more potential you have to use it but that is not the
defining factor. It’s all about what you can extrapolate from the data whether
it’s 10 feeds or 10,000 feeds and how you utilise that information.
Jason Williams
Jason is Data Project Manager at the Purple Agency and is
the voice of DATA360 – Purple’s online data management service. He eats,
sleeps and breathes Data. Outside of work Jason is a parent governor at
his youngest sons school and is an active volunteer for a local football
charity helping children from all backgrounds.